Terms & Conditions
Results
At KH Beauty & Body Studio, we aim to achieve optimal outcomes by using best-practice methods, the latest techniques, and high-quality equipment and products. However, results cannot be guaranteed, as they vary from person to person and may be influenced by factors such as age, lifestyle, diet, and exercise.
Treatment Suitability
Not all treatments are suitable for everyone. Prior to treatment, we will review the treatment details with you and discuss realistic expectations. We will also assess your medical history, current health conditions, and any potential risk factors to determine suitability. If there is any uncertainty regarding your suitability, you may be advised to consult your GP before proceeding. KH Beauty & Body Studio reserves the right to refuse treatment if we believe it is not in your best interest. Completion of a medical questionnaire and consultation form is mandatory for all treatments. Treatments are offered to both men and women aged 18 years and over only.
Contraindications
General contraindications for each treatment are listed on the relevant treatment pages. If you are unsure whether a treatment is suitable, you are encouraged to book a phone consultation or contact us via email before making a booking. If you attend your appointment and are unable to proceed with treatment due to an existing health condition that is listed under the general contraindications on the treatment page, your deposit will not be refunded. Please ensure you read the treatment information carefully before booking.
Arrival Policy
Please arrive on time for your appointment. Arrivals more than 20 minutes late will be considered a no-show and you will be contacted to reschedule. Due to limited waiting space, please do not arrive more than 20 minutes early for your appointment.
Cancellation Policy
Please contact us as soon as possible if you need to cancel, reschedule, or expect to arrive late. Cancellations or rescheduling requests can be made up to 48 hours before your appointment. If cancelled within this timeframe, your deposit will be refunded minus a £15 registration fee. Cancellations or rescheduling within 48 hours of the appointment will result in the loss of the deposit, and a new deposit will be required to secure a future booking. If you attend your appointment but decide not to proceed with the treatment, the deposit is non-refundable. However, you will not be required to pay the remaining balance.